FAQ & Shipping
You can find some quick anwers here to the most commonly asked questions we recieve about orders and shipping.
- When will my order ship?
- Typically, most orders will ship 3-5 business days after purchase date, unless stated otherwise in product description.
- Do you ship international?
- We ship WORLDWIDE.
- What shipping service do you use?
- EMS worldwide express service on all domestic and international orders as standard method of shipping. EMS express mail is a very economical, safe and reliable way to ship units internationally. Fed-ex and ups shipments can be arranged by request. Actual shipping prices vary depending on items ordered, quantity, and shipping location. The shipping system in the KPC webstore will add flat rates for each item on multiple item orders, so actual shipping charges can be much less when multiple items can be comined in one shipment for savings. If a multiple item order is needed, email directly for a more accurate and economical shipping quotation and to complete your order.
- I mounted my container up, but it's not fitting right. PLEASE HELP!?!
- There are many helpful resources here at the site to get you up and running. If you can't find the answer in any of our unit mounting and insulating guides in the support section, have a look at the site forums where you can get feedback from other users.